Frequently Asked Questions

Choose the Program or Certificate that best suits your needs online or by calling one of our associates in our customer service department and you will immediately be able to enjoy preferential rates on stays and extraordinary added values ​​on all the unlimited reservations you wish to make for an entire year.

Yes, our memberships for individuals can be shared with up to 4 members of your family, they can be parents, siblings, cousins, etc. You just have to specify it at the time of your reservation to have the details of the invited person.

Depending on availability, virtually all of our memberships have no blackout dates; if they are available to the general public, they are available to our members.

Reservations for virtually all of our memberships are made exclusively through our customer service department, where a link is established between the member and the client to set up personalized reservations.

No, all our memberships and certificates require a single annual payment for all services included in the membership(s) and/or certificate(s) purchased.

No, our associates will contact the member at the end of the annual term of the purchased membership to discuss possible new terms/benefits for renewal, if applicable.

Still have concerns or questions?

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